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Friday Fact – Sorry for the delay

  • By Faber Infinite
  • December 14, 2018

Do you know, the delay in trains at Japan is measured in seconds Japanese railways are one of the most punctual across the world. Their punctuality can be measured by the fact that the conductor of the train makes an apologetic announcement for the delay if there has happened any and the railway company also provides a “delay certificate” to its passenger because no one would expect and believe a train to be late in Japan.

The Japanese people are very punctual and are highly dependent on their railways. In a recent time, a Japanese rail company because of departing 35 seconds early from the station, has apologized through the press for “any inconvenience” caused to customers.

A similar incident happened in autumn last year when a train departed 20 seconds early from Tokyo to the eastern city of Tsukuba, for which the operator of the Tsukuba Express had to issue a public apology.

A research conducted states that on an average Japan trains carries 260 billion passengers every year. The population of Japan until 2017 was ~0.13 billion. Hence you can estimate the reliability of people on the trains. And keeping their punctuality under consideration imagine even a delay of 5 seconds will incur a huge loss. Because when it is about time management and punctuality, Japanese people cannot compromise. For them delaying in anything is an insult of their work. Punctuality is ingrained in the culture of Japan. It is taught to their children right from a very young age at school. Also, office workers arrive at work before time in order to avoid potential tardiness.

Japan has inherent punctuality in their culture. Have you started being on time every time?

Written and compiled by Faber Priyal & Faber Mayuri