Success can be One Time but being Effective is essential for sustained progress! This will help in delivering delight to the Customer.

1. Manage work by aligning it with business objectives. Encourage your teams to build a bottom-up approach in the organization for scaling from sections to departments to divisions to business unit

2. Ensure seeking regular feedback on 360 degrees to tune in with targets and locate gaps if any

3. Imbibe the culture of continual improvement in your team and focus both on time and goals

4. Make optimum utilization of talent in the team and search for hidden talent. This will motivate team members to give their best

5. Integrate your team and help them to feel important and valuable

6. Set SMART goals for your team (SMART – Specific, Measurable, Agreed between Giver & Receiver, Realistic and Time-bound

7. Lead by example

8. Kill the fear of the unknown and dare to explore

9. Be accountable and deliver tangible results. A responsibility might be given but accountability is to be lived

10. Communicate with 5 Cs: Communication should be Clear, Concise, Correct, Constructive and Calm

Written by Sensei Rajendra Krishn Ganpuley and compiled by Faber Mayuri Pandya