customer centricity

  • July 2, 2019
  • Faber Infinite

4 Key Strategies on Customer Centricity

We all know that the customer is the king. Without having a good customer base, one cannot survive in the market. In earlier days, customer loyalty used to be a

  • May 21, 2018
  • Faber Infinite

Customer Service is the key to Customer Retention

Customer services are a vital Influencer in keeping the business at the brim of profits. It is a well-known fact that customer retention is more important and effective in a

  • May 5, 2018
  • Faber Infinite

A satisfied customer is the best business strategy

In April 2017, a 69-year-old doctor, David Dao, was forcibly removed from a United flight at Chicago’s O’Hare International Airport because the flight was overbooked. The man was dragged up