Quality circles are a part of the growing trend that enables the organizations to identify, analyze and resolve work-related problems by creating small groups of employees of the same field participating in almost similar kind of activities. Quality circles have many benefits ranging from an array of field like cost reduction, improved productivity, better quality of the product and make the work environment healthy thus, promoting trust and communication among the authorities and workforce.
Participating in a quality circle not only enlightens the team but also provides them a platform to be recognized. However, in order to achieve excellence and win quality circle competitions, one must follow some of the basic do’s and don’ts for a better integration of the circle in the organization. Below are some of the do’s and don’ts Team Faber has compiled from the experience it garnered in helping various quality circles.
Do’s of a Quality Circle
While deciding quality circle projects after considering the customer’s point of view, be it internal or external customers, one must establish the objectives and should be clear on what kind of value the project will add to the end product. In order to do so, one must outline a value stream map and identify the elements which are important for the customer.
Engagement of employees in the entire transformation journey is very important to achieve the desired results in the given timeframe. Employee engagement should not be lopsided. Both the operators and management should take equal initiatives and should be active with the participation in the activities like discussions and analysis. An initiative with complete employee involvement is bound to push the team towards the goal.
The most important factor that drives the entire project and plays a crucial role in the entire work process and approach is ‘coach’. One must find a coach who can train themselves in a different yet very viable manner. Even players like Sachin Tendulkar and Roger Federer needed a coach even when they were at the top. Faber Infinite has been an active participant in training many quality circles of various organizations and has also assisted in organizing quality circle competitions.
Don’ts of a Quality Circle
One has to understand the fact that tools are just a medium to achieve the goals. Many times, people are fascinated by the tools and slowly loses their focuses in the goals. However, one should stick to the goals and should constantly try to make the most of the tools to get the optimum results. In simple words, one should understand the initiative and its end results.
Stop looking at the local initiatives. In order to achieve your desired target, one must learn to look at the bigger picture. One must understand the fact that improving just one project is not going to help. All the projects should be identified from a holistic perspective.
Do not blindly copy others. Anything that worked for some other company in a completely different situation might not work for you. Start optimizing the processes as per your needs and design them to tackle your problems in a certain manner that is compatible with the local needs.
Negativity is only bound to worsen the situation rather than improving it. Hence, stop reacting negatively to the others and try your best to jeep negativity to the minimum.
Faber Infinite has been a strong supporter of Quality circles and has helped many organizations in tackling their problems by the means of Quality Circles. We have an excellent record of successfully achieving the desired numbers by creating small cross-functional teams and providing them with quality and precise training to push the teams to become the driving force and make the arrows on the graphs move upstream.
Written & Compiled by Faber Kishlay & Faber Mayuri
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